Our Cancellation and Refund Policy

• Subject to cancellation charges, the buyer shall only be entitled to cancel any order placed before the shipment of the said order.
• The cancellation of any order by the buyer shall be communicated to Supply Ninjas.
• Cancellation charges shall be levied as per the following schedule:

Stage	Cancellation charges
After order intent but before payment of second advance payment	Forteiture of advance payment made by the Buyer
After payment of second advance	As per the cancellation charges statement prepared by Supply Ninjas in which the charges incurred by the Seller/ Supply Ninjas shall be deducted. Supply Ninjas shall endeavour to refund the balance amount to the Buyer within 21 days of acceptance of Cancellation charges statement by the Buyer.

• The Buyer shall not be entitled to cancel any order after the shipment has been executed by the Supply Ninjas/ Seller